Absolutely. The security and up-time of your project is our top priority. We protect your data with a network perimeter firewall, 24-hour network monitoring and full daily backups. We guarantee your project will enjoy reliable and stable 99.99% average uptime.
No, we provide a FREE shared SSL data encryption certificate for the Collaboration Portal and Donations & Store plans. If required we can also help you purchase and install your own SSL certificate.
We accept all major credit cards including Visa, Mastercard, American Express, and Discover.
Yes, you can use your own domain name, but it is not required, we provide you with a unique third level domain name, i.e. http://yoursite.researchpath.org for your site. If you have already purchased a domain name through a third party domain registrar, then we can help you set-up your ResearchPATH site to work with your URL. If you have not purchased a domain name, but would like to do so, we can help you purchase and set-up one through us.
If you use your own domain name you will need to purchase your own SSL certificate for the Collaboration Portal and Donations & Store plans.
Of course. If you started with the Dissemination Portal and want to add functionality, contact your concierge support team member and they will be able to activate either (or both) the Collaboration Portal and Donations & Store functions for your site.
No, we did not include them as most professionals already have email accounts tied to their organization or school.
ResearchPATH integrates with many different types of applications, right out of the box; including email marketing software like Constant Contact, data capture and survey tools like Survey Monkey, social media platforms like Facebook and Twitter and web metrics like Google Analytics.
ResearchPATH also supports integrations with other third party software, as well as integration with external database(s). Tell us what you need to do and we’ll tell you how we can customize the platform to work with your specific requirements.
We have a one-year minimum requirement, and then offer you month-to-month, or yearly plans.
Yes, we offer you one month free on yearly plans if they are paid-in-full at the beginning of that contract year.
We don't offer refunds, but we do offer a personal demo so you can see if ResearchPATH is right for you. Click here to request a FREE ResearchPATH demo.
Absolutely! A certain amount of FREE training and support hours are included in the first year’s contract, additional hours of support may be purchased at special discounted rates in “packs” of 5, 10, or 25 hours.
Yes, for an additional fee. We can take your design and graphical assets and apply them to the ResearchPATH platform. If you already have a design and a web developer we can even work with your developer to get them up to speed with the platform, as well!
No. ResearchPATH sites are hosted at our fully-managed cloud-hosting facility, this helps us ensure timely software upgrades and keep costs down.
Fill out the product request form and one of our team members will contact you within 24 hours (Mon through Fri) to discuss your project.
First, we’ll assign a concierge support team member to your project. He or she will provide an initial consultation to pinpoint your requirements, set-up the users on your site, activate required feature sets, set-up billing, schedule your staff training session(s), coordinate any special add-ons you might require (click to see a list of add-ons here), and set-up your site’s Contact Form.
We can provide advisory services as needed and can build very customized solutions—from complex websites, to web-based applications. Contact one of our experts to discuss how we can provide a more customized solution that meets your needs.
Yes, talk to us about special rates and options for archiving.
Our office is open from 8:30am to 6:00pm EST Monday to Friday. To speak with one of our team members, please call 215-283-2300 x147. You can also email email@example.com and we'll be happy to help!