Support & Docs

Need Help? Found a Bug?

Contact Us

During normal business hours, Monday to Friday from 9-6pm EST (and sometimes even after that), you can catch us on Twitter @cmscribe for quick feedback and support.

Or use the form below to contact us with any questions or comments you have (or bugs you found) and we'll get right back to you.



Bug Reporting Protocol

If you generate an actual software bug, you'll get a generic cmScribe Error screen. Details of the error are hidden, but the full-text error message, including the site's URL are immediately forwarded to the software developers. We know the error, but we don't necessarily know what caused it. You can help...

Please do the following:
  1. Fill out the form on this page.
  2. Select "Bug / Error" as your Feedback type.
  3. Add a description of exactly what you were doing when the bug was generated.

Thank you for your help in improving our software!


Latest Version

The current stable version of cmScribe is 7.0

cmScribe User Guide

Site Manager documentation for cmScribe 6

cmScribe User Guide: A quick and easy step-by-step reference for the most frequently used features of cmScribe and more. It covers the same material a Content Manager would receive in a cmScribe training session, plus some advanced features.

2.36 MB PDF You may need to right-mouse click and save file to desktop to download ("Save Link As...").


Training Videos

For Content Managers

The following series of video tutorials for content / site managers can be found on our Content Manager Playlist on our YouTube Channel.

For Developers / Designers

Video 1: Getting Started

Introduction to cinnApps

19 Videos
Familiarize yourself with cmScribe's web application building tools. In this tutorial video series we will learn the basics by building a lightweight customer relationship manager (CRM).

Video 1: Getting Started

Developer´s Quick Start Video Series

10 Videos
Download assets & follow along as the tutorials take you through the process of building a cmScribe website.

Video 1: Getting Started

Concepts & Terminology Video Series

4 Videos
Learn about some of the concepts and terminology unique to cmScribe, including Templates, Panels, Insertion Points and Navs.


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